WinInfo Daily News   |   Windows IT Pro
in

SuperSite Blog

About those 10 free Zune Pass songs a month … Yes, there IS a catch

In a blog post, Microsoft’s Cesar Menendez provides an update based on the wide range of questions he’s gotten about the new 10 free song per month perk that’s part of the Zune Pass subscription. One bit really caught my eye:

1. What’s the catch here?
No catch. You get everything you always got with your Zune Pass (i.e. unlimited access to Marketplace subscription tracks, for as long as you maintain your subscription), plus your choice of 10 tracks to keep every month.

This isn’t true. In fact, there are quite a number of gotchas attached to this service. And Cesar even hits on a few of them in later parts of this same post. That is …

No rollover

There is no rollover of the ten downloads from one month to the next. Download your selected ten tracks each month; next month you’ll be able to download ten more.

How do you know you have credit?

You don’t. You do this…

Right-click on the track you want, and select ‘buy’ or ‘add to cart’. If you have a Zune Pass, each month you will have a ten-item credit in your account to use for this.

Are the free tracks in WMA or in MP3 format?

That depends on the song. About 90% of Marketplace tracks are available in DRM-free MP3 format. So chances are you’ll be getting a drm-free mp3.

This isn’t true. Right now, only two-thirds of the songs on Zune Marketplace are MP3 instead of WMA. The press release reads: “With the addition of tracks from UMG and Sony BMG, Zune will soon offer over 90 percent of its music in the MP3 format.” Soon isn’t the same as now. And in my real-world experience on the store, there are still plenty of WMA tracks. Which, by the way, are not called out in any way. For example, the songs I’m trying to buy here are all WMA, not MP3. See how it tells you that? Oh, wait. It doesn’t.

The biggest problem

The biggest problem, of course, is that the Zune software doesn’t alert you to the fact that you have 10 free song credits in the default application window, as iTunes does, incidentally. You have to know that you do, and know when the credit appears. Is it every calendar month? Every 30 days from the date of your service starting? Who knows? Certainly, Microsoft’s not telling us.

Oh well. It’s still cool that we have 10 free songs per month now. And it certainly isn’t a big deal to fix the issues I raise here. Hopefully they will do soon.

Just don’t believe the “no catch” baloney. You have to do a lot of legwork to take advantage of this functionality.

Published Nov 21 2008, 04:24 PM by pthurrott
Filed under: ,

Comments

 

mcwilliams132 said:

So those are "gotchas"? You're calling inconveniences gotchas?

A gotcha would be that those tracks are tied to your Zune and not any other Zune owner in your house.

Or

You can only download them on a Tuesday when the moon is 3/4 full and you happen to trip over a troll's toe. Miss out and you're screwed. ;)

They obviously need to smooth over the rough edges but it's a step in the right direction. But it's hardly a rip off, gotcha or evil. Now, shave off $5/mo and I'd jump on it.

November 21, 2008 2:50 PM
 

DarkSages said:

Yeah I notice this, I always hate to rent my music so I never buy DRM songs. Yesterday  I got all excited and when on line credit card in hand to sing up to the subscription for the zune marketplace. Then I said let me just see if they have the songs I want in mp3 right now the answer is no they don't. So right know I will hold off on this until "90% of the songs become mp3" I hope this happens soon. Until then Amazon here I come. I notice that mp3 files from the zune are higher quality than amazons.

November 21, 2008 2:52 PM
 

DarkSages said:

mcwilliams132

"Now, shave off $5/mo and I'd jump on it."

I don't think that is reasonable, I think the price is about right for all the services your getting. At least it beats all competitors prices.

What I am really wishing for now that I am a Rock Band 2 addict when I buy (ok ok rent) songs in my xbox why can't I pay a small fee to also get a copy of it in mp3. Also when I buy a song from zune marketplace pay a small fee to get it for "RockBand 2" how about "Lips". It makes so much sense why don't they do it!!!!!!!!!!!!!!!!!!!!!!!!!!

November 21, 2008 3:00 PM
 

mikegalos@msn.com said:

"You have to do a lot of legwork to take advantage of this functionality"

Nope. You don't have to do ANY legwork to take advantage of this functionality. You buy the songs exactly as you would normally and you don't pay for 10 of them.

No legwork involved at all.

Would it be nice if you had a little flag in the corner of the main page saying "You have 10 credits left" like it does on the checkout page at the top of this post? Sure. But that doesn't involve any legwork.

Would it be nice if the new MP3 content was already here to raise the odds from 60% to 90%? Sure. But that doesn't involve any legwork. And would you prefer they hold off on the 10 credits this month to wait for the new content? I doubt it.

November 21, 2008 3:09 PM
 

beaker said:

Why does it have to be so confusing? Who wants to keep track of this crap when buying 10 stupid songs?

November 21, 2008 3:24 PM
 

DarkSages said:

beaker

You can't say it confusing if you have not tried it.

November 21, 2008 3:32 PM
 

mikegalos@msn.com said:

beaker

Buy songs as usual. The first 10 you buy each month are paid for by Microsoft.

That's it. Less confusing than a grocery store coupon.

November 21, 2008 3:38 PM
 

yipcanjo said:

Actually, if you click on Settings > Account in your Zune software, it says "Zune Pass (10 Song Credits Remaining)".  Yes, you have to find that info, but it is there.

November 21, 2008 3:52 PM
 

beaker said:

DarkSages - I actually have a Zune120 (won it at Cisco Networkers 2008 in Orlando). It is confusing.. and I have tried it.. use it .. etc.

The Zune isn't a bad piece of gear. It is just MS is having to play catch up and whoever is behind their "great ideas" is dropping the ball..

November 21, 2008 3:59 PM
 

robertsjoe said:

"The biggest problem, of course, is that the Zune software doesn’t alert you to the fact that you have 10 free song credits in the default application window, as iTunes does, incidentally."

Next version, I'm sure. Intuitiveness is not Microsoft's forté.

November 21, 2008 4:19 PM
 

shark47 said:

beaker, do you find the Zune confusing? If it's this new Zune Pass thingy that you're talking about, have you actually used it?

November 21, 2008 4:20 PM
 

Xtreem0 said:

My biggest pet peeve with the zune is the non support of marketplace for canada... How do they expect to compete against the ipod without actually giving everyone a simular experience across the board. or may i say boarders.

November 21, 2008 4:35 PM
 

Waethorn said:

....still no Zune Marketplace in Canada, so quitcherbitchin Paul!

November 21, 2008 4:53 PM
 

mikegalos@msn.com said:

Waethorn

We got Zune but we also got Bush so quitcherbitchin Wae!

November 21, 2008 4:56 PM
 

ByteFlipper said:

I don't get it, what are you people talking about?  You can see both the amount of free songs you have left per month, as well as whether the song is an MP3 or not.

To see what format a song is in:

1) If you have already downloaded a song, right-click on it and select Properties.

2) If the song is part of an album (even if you have not downloaded it yet), the album itself will show an MP3 icon underneath the "Download" button.

3) If a song is not yet downloaded, right-click on it and select "Buy" (you can cancel out again).  A dialog opens that will tell you, amongst other things, whether the song is in MP3 format or not.

To see how many free songs you have left for the month:

1) Right-click on any song and select "Buy" (you can cancel out again). A dialog opens, and at the top-left there will be text like this: "10 SONG CREDITS". If you have credits left, the song will be shown as "NO CHARGE" and your credits will decrease when you "buy" it.

2) Click on "Settings" at topleft in the Zune UI. The fourth item says: "Zune Pass (10 song credits remaining)" in big letters.

Seriously, that was really easy for me to figure out.  It is no big deal that is is not one of the main things you see in the main view, as you will see it every time when you choose to buy a song, or one click on Settings will show it to you in big letters, so what exactly is the problem?

November 21, 2008 8:04 PM
 

ByteFlipper said:

I meant "top right" wherever I said "top left", lol.

And I understood the 10 song concept from the beginning as it was pretty clear. So, where exactly is the "catch" in all of this?

November 21, 2008 8:16 PM
 

tayme said:

The only confusing point that I have found is determining when my "month" begins...is it a calendar month or by date of service. Other than that all of the above ways of determining how many free songs I have left are valid and easy. It is even easier to see if a song is available in mp3 format...it tells you right on the Marketplace page before you decide to buy the song(or get it for free)...nothing hard there. No roll over...no big deal. Once you see the credits...go on a downloading spree. Anyway, I'm not sure why Paul is complaining about this stuff...

--tayme

November 21, 2008 10:53 PM
 

The New Zune Pass: Your Questions Answered | My Zune Space said:

Pingback from  The New Zune Pass: Your Questions Answered | My Zune Space

November 22, 2008 12:32 AM
 

Cfischer83 said:

Wrong, Paul. Ed Bott has posted a gallery that shows you can see how many credits you have:

content.zdnet.com/2346-12354_22-251615-4.html

November 22, 2008 1:23 AM
 

mikegalos@msn.com said:

CFischer

It also shows up on the purchase confirmation screen Paul showed. The thing Paul thinks is a "catch" is that it isn't on the main screen. Amazingly trivial issue to cause complaining about what's even a better deal than what he'd been lobbying Microsoft to do (drop the monthly charge by $5)

November 22, 2008 3:01 AM
 

ByteFlipper said:

In Paul's purchase confirmation screenshot, the second last column will show whether the song is in MP3 format or not.  Ideally it should also show that it is in WMA, but for WMA it shows an empty entry in that column.  That is why the whole column in empty in that screenshot, since all those songs are in WMA format.

So yes Paul, you can tell whether the songs are in MP3 or not.  Once you see a few songs in MP3 format you will know where to look for it.

Yes, slightly annoying since you first need to realize what that column is used for, but hardly a "catch".

November 22, 2008 11:16 AM
 

10 free songs with your Zune Pass said:

Pingback from  10 free songs with your Zune Pass

November 25, 2008 12:25 AM
 

free mp3 downloads | Apple.com said:

Pingback from  free mp3 downloads  | Apple.com

November 29, 2008 11:35 AM
 

mp3 downloads | Dell.com said:

Pingback from  mp3 downloads | Dell.com

November 30, 2008 12:05 PM
 

free mp3 downloads | Apple.com said:

Pingback from  free mp3 downloads | Apple.com

November 30, 2008 6:16 PM
 

free mp3s downloads | Digg hot tags said:

Pingback from  free mp3s downloads | Digg hot tags

November 30, 2008 11:41 PM
Acceptable Use Policy

About pthurrott

Paul Thurrott is the guy behind the SuperSite for Windows. Way behind. :)
SPONSORED LINKS FEATURED LINKS

Get Microsoft Microsoft Certified With Train Signal Computer TrainingTrain Signal’s computer training software videos will teach you the skills you need to get certified and gain experience in areas like Windows Server 2008, Exchange Server, SharePoint Server, and more. Get Mark Minasi’s Windows Server 2008 Audio CDs"Windows expert, consultant and best-selling author Mark Minasi shows you if 2008 is right for you and, if so, how to get the most out of it! Desktop Management is a Never-Ending Job for AdministratorsGet a complete desktop management solution to centralize the management of thousands of desktops that will help you keep up with increased demand with limited manpower. Integrate Fax Servers into Your Unified Communications PlanIn this fundamentals eBook you will learn how you can implement a solution that is easy to support, secure, and integrate. Take Control of Your Email Optimize your email storage – Download this white paper to learn key how-to’s in email storage management. Get Windows IT Pro To Go!The Windows IT Pro Magazine Master CD is a powerful combination of content and convenience.   Order now, and save up to 25%--plus you’ll get online access to new articles each and every month!  Subscribe today!
Windows IT Pro |  Subscribe |  Register |  FAQ for Windows |  Media Kit |  WinInfo News |  Europe Edition |  About Us |  Contact Us/Customer Service |  Affiliates/Licensing
SQL Server Magazine |  Office & SharePoint Pro |  WinDevPro |  asp.netPRO |  IT Library |  Technology Resource Directory |  ITTV |  IT Job Hound

© 2009 Penton Media, Inc.     Terms of Use | Privacy Statement | Reprints and Licensing